When purchasing WNBA League Pass, most fans are able to complete checkout without any issues. However, payment errors can occasionally occur due to a variety of factors, ranging from incorrect billing details to unsupported payment methods. If you’re having trouble finalizing your purchase, this guide will walk you through the most common reasons payment attempts fail, the steps you can take to resolve them, and what to do if the problem persists. Our goal is to help you get back to the action as quickly and smoothly as possible.
What are some errors I might encounter when trying to pay for League Pass?
If you are experiencing issues with finalizing your purchase of WNBA League Pass, it may be for one of the following reasons:
- Incorrect Payment Information - Confirm that you have entered the correct payment details. Your billing country must match the location from which you are purchasing.
- Invalid Payment Method - Ensure you use an accepted payment method. Prepaid cards and digital cards are not supported.
What should I do if I receive an error message when trying to pay for League Pass?
Please try the following steps if you are experiencing errors during the payment process:
- Wait 10 minutes before trying again
- Try purchasing with a different payment method
- If you are on WNBA.com, try purchasing on a different web browser or through the WNBA app
- Confirm with your financial institution that you are not being blocked from making this purchase
What should I do if none of these options work for me?
If you have tried the above steps to remedy the error message and continue to experience issues, please reach out to our customer support team here.